Effective Date: 19th October 2024

At Rischh, we strive to provide a smooth shopping experience. This policy outlines the conditions for returns, refunds, and exchanges.

Returns Eligibility

You may return a product if:

• It is unused, unworn, and in its original condition.

• It includes all original packaging, accessories, tags, and documentation.

• The return request is placed within 7 days of delivery.

Items that cannot be returned:

• Products marked as “final sale” or “non-returnable.”

• Customized or altered items as per customer requests.

How to Initiate a Return

To request a return:

• Email us at info@rischh.com or call 9582206587 with your order number and reason for return.

• Follow the return instructions provided.

• Ensure the product is securely packed and shipped within 7 days of receiving return instructions.

Return Shipping Charges

• If the return is due to a defect or incorrect item sent, we will cover the return shipping costs.

• For all other returns, the customer is responsible for the return shipping costs.

Refund Process

• Once we receive and inspect the returned item, we will notify you about approval or rejection.
• Post approval, we will process the refund within 5 working days, and it will be credited to the original payment methods within 7 working days

• Original shipping fees are non-refundable unless the return is due to an error on our part.

Exchange Policy

We only replace defective or damaged items. To request an exchange:

• Contact us within 7 days of receiving your order.

• If approved, the replacement process will begin within 2-3 business days.

• Delivery of the replacement item will take 4-7 business days.

Refund Delays

If you have not received your refund within the expected time:

• Check your bank account or credit card statement.

• Contact your bank or payment provider for updates.

• If the issue persists, contact us at info@rischh.com.

Contact Information

For any concerns or inquiries regarding our Refund and Return Policy, please reach out to:

Email: info@rischh.com