Effective Date: 19th October 2024

At Rischh Ventures, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines the terms and conditions for returns and refunds.

  1. Eligibility for Returns

You can return a product under the following conditions:

  • The item must be unused, unworn, and in the same condition as when you received it.
  • The product must be returned in its original packaging, along with all accessories, tags, and any accompanying documentation.
  • You must initiate the return within 7 days of receiving the product.

Non-returnable items:

  • Items marked as “final sale” or “non-returnable” at the time of purchase.
  • Products that have been altered or customized as per customer request.
  1. Return Process

To initiate a return, please follow these steps:

  1. Contact us at info@rischh.com or call us at 9582206587 with your order number and reason for return.
  2. We will provide instructions for returning the product, including a return address.
  3. Please ensure the item is securely packed and shipped back to us within 7 days of receiving the return instructions.
  1. Shipping Costs for Returns
  • Defective or incorrect items: If the return is due to an error on our part (e.g., defective or incorrect items), we will cover the return shipping costs.
  • Other reasons: For all other returns, the customer is responsible for the return shipping costs.
  1. Refund Policy

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

  • Approved refunds: If your return is approved, The Refund amount will be credited to the original method of payment within 7-10 business days.
  • Shipping fees: Original shipping fees are non-refundable, except in cases where the return is due to an error on our part (e.g., defective or incorrect items).
  1. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us within 7 days of receiving your order.

If your request is approved , the replacement process will be initiated within 2-3 business days.

Once the replacement is dispatched , it is expected to be delivered within 4-7 business days.

  1. Late or Missing Refunds

If you haven’t received your refund within the expected time frame:

  1. First check your bank account or credit card statement.
  2. Then contact your bank or credit card provider, as processing times may vary.
  3. If you’ve done all of this and still have not received your refund, please contact us at info@rischh.com.
  1. Contact Information

If you have any questions about our Return and Refund Policy, please contact us at:

Rischh Ventures
H-176A, S. no.- 1, West Karawal Nagar, Delhi 110094
Email: info@rischh.com
Phone: 9582206587